Newest Additions to Our Archives

Small Business
The Solution-Sell is a Myth!
Who among us is not already up to here with the omni-smarts who wax poetic the benefits of "Solution Selling." Now it may seem strange for me, the author of the book “Up Your Income! Solution Sellin...


Small Business
Corporate Survival ... Dealing with people in the corporate culture.
Once you get your arms around your corporate culture, there's one more area that you have to learn to better understand the games and power plays within a corporation. This next level involves understanding the larger groups and individual types of people that live and work within the environment.


Small Business
Stop Wasting Time
Life is often what happens to you along the way when you have planned otherwise because there are time wasters out there to throw you off the track. Your performance may not always match your intentions. To help you to increase your productivity each and every day, both on and off the job, here are five easy tips to overcome the major time wasters to help you to stop wasting time.


Small Business
Some Time Savers #2
In my Time Management seminars, which I have conducted for more than 100,000 people from around the globe, I show people how to get more done in less time, with less stress; to help them have more time for the things they want to do in their work and personal lives.


Small Business
Planning Principles
The old adage reminds us that "People don't plan to fail but a lot of people do fail to plan." During a war, we find a tank operator and a general. Which function is more important? It is probably the general, at least in this sense. One can be the best tank operator on the line, get out there everyday and shoot off more rounds of ammunition and shoot them more accurately than anyone else on the line, but if he is not shooting at a target that makes any sense, then his whole day is wasted. The general, through advanced planning, decides where the tank operator ought to go and thereby increases his "productivity".


Small Business
If You Really Want To Be Successful...Make A Difference!
How would you like to be successful beyond your wildest dreams? You can be. It is a reachable goal. Have you been searching for the seemingly elusive success *secret* and can't seem to put your finger on it? Well, I am here to tell you that the answer is right under your nose.


Small Business
Some Time Savers #3
In over 2,000 Time Management seminars, which I have conducted for more than 100,000 people from around the globe during the last 20 years, I have shown people how to get more done in less time, with less stress; to help them have more time for the things they want to do in their work and personal lives.


Small Business
Using Guarantees to Boost Small Business Profits
One of the reasons people don't buy from you is the risk they are taking in purchasing your product or service. Risk of making the wrong decision. Risk of losing money. Risk of not receiving what they paid for. Risk of not being satisfied and then not being able to recoup their loss.


Small Business
Using Customer Testimonials to Break Down Fear and Skepticism
Let’s face it, today’s consumers are skeptical. Can you blame them? With all the marketing hype and sales pitches people receive each day, we are all a bit jaded. However, to make the sale we must overcome our prospect’s natural skepticism and create a relationship of trust. One of the most powerful tools in your marketing arsenal is customer testimonials.


Small Business
Telephone Success Strategies for Small Businesses
The other day I was in an auto parts store buying an oil filter. It was on a Saturday morning and there were only two workers on duty. The place was packed and the line to purchase goods was long and most of the people were getting impatient. Suddenly, the phone started ringing and the worker seemed very irritated. Finally, after about 10 rings he got frustrated and answered the phone. He was rude and brief while he reluctantly answered the caller’s question. As soon as he could, he slammed down the phone and resumed his behind- the-counter duties.